An accident should be reported to both the broker, and the police using the steps below:
- Obtain the name of owner &/or driver of the other vehicle(s).
- Details of the damage sustained to your vehicle.
- Details of the other vehicle(s) involved.
- Name of the insurance company and broker, (if applicable) of the other vehicle(s) involved in the accident.
- Names, addresses and contact details of any independent witnesses to the accident.
- Report the matter to the nearest police station within 24 hours.
- Have your vehicle removed to a secure place (if necessary).
- Have an estimate of the damage prepared by a reputable garage.
- Visit your broker and report the accident/complete the appropriate form.
- Have claim form countersigned if car was not driven by Insured at the time of collision.
Theft of Motor Vehicle
If your vehicle has been stolen, report the matter to the nearest police station and to your insurance broker.
- Have the original certificate of fitness, registration certificate and title. If documents have been stolen, this should be reported to the police and substitutes collected from the Tax Office.
- Have the title endorsed and partially transferred at the tax office. Complete claim form and follow the instructions of your claim advisor.